Testimonials & Reviews

What our customers say

00:09 05 Nov 25

We needed a very small area of our hardwood floors replaced and restained. We had a hard time finding a company to help us as our job was so small. Right Flooring was not only able to help us but did a really awesome job. The first round of stain they attempted wasn’t quite right, I sent a picture in and they came back first thing the next day to redo and make it right. Looks really great now, but wouldn’t even be able to tell there was a patch done. Would definitely use their services again.

Linda Cohen

01:16 30 Oct 25

A+ Superior communication between the entire team from the department of operations to the laborers bravo thank you Lucas for running a wonderful business that I look forward to using again
Keith, you are a true rockstar

Jean Ryan

19:57 28 Oct 25

Right Step Flooring refurbished the floors. Wonderful results. Looks beautiful. Couldn’t be more satisfied. I recommend them strongly.

mamta chandak

18:16 19 Oct 25

Highly Recommended!

Right Step Flooring in Raleigh did an amazing job on my floors! The team is extremely professional, humble, and dedicated to delivering top-quality work. What impressed me the most was their commitment to customer satisfaction — they came three separate times to make sure every small detail was perfect. It’s rare to find such honest and hardworking people these days. I’m very happy with the final results and would highly recommend Right Step Flooring to anyone looking for beautiful, high-quality flooring and excellent service!

Levette Chasten

22:53 17 Oct 25

Jerry and his team were great with my flooring installation! Excellent workmanship and they cleaned up throughly behind themselves. The young lady that painted was great too. Baseboards were painted neatly and there was no paint left on walls accidentally. I appreciate Keith following up as well. Thank you!

V P

21:38 01 Oct 25

Excellent service, professional crew , neat and timely, honest , dedicated team. Our floors look fantastic and we are very happy to have chosen them among the four companies we vetted.

Katherine Kristoffersen

17:58 26 Sep 25

The materials that this company uses are excellent. We had two installations done by them, and we are very impressed with the durability. However, as far as the projects go, both times we needed to be hands on in serving as quality control at different stages of the process. For example, on both projects, there was not someone to check the job that the painter the company sent over to do the caulking and painting the stair risers. The painter left after the caulking and painting was done (assuming we were happy) but it would have been nice if someone with a professional lens were doing some of this quality assurance/project management work rather than us having to educate ourselves on it, and serve in that role. It was a bit of a hands off approach that this company took once the deal was closed, and it felt like there was mainly reactive engagement when things went wrong (rather than being proactive).

The Thatchers

17:54 22 Sep 25

We had the floors done and the crew did amazing job. Worked around all the furniture and even moved it around to accommodate the install. We have three kids and pets so this was a task but done smoothly.

Pat Kearon

15:28 16 Sep 25

From estimate to final coat the experience was great. The color didn’t stain exactly so the technician redid the floor until he was satisfied. I was very pleased with the attitude of the owner and the technician ensuring I was satisfied! The supplies were a little overestimated and what wasn’t used was discounted from the final bill. That’s honesty for you! Would used again!

Nicole Johnson

21:02 14 Sep 25

I highly recommend these guys! I called them on a Monday when my guy canceled. They started work Tuesday and finished replacing a water damaged floor by Friday. Professional, friendly, and efficient team, will definitely hire them again!

Libbi Stovall

17:15 05 Sep 25

I can’t believe that Right step was able to take a damaged vinyl laminate plank out of the middle of the floor and replace it. In the past to replace a plank meant removing planks from the wall all the way up to that plank. The replaced plank looks exactly like the rest of the floor. Also, they responded Immediately with a very reasonable quote and had somebody out at my house within three hours. The work was done in less than an hour. I can’t say enough for you all. I’ve attached the before and after Shots.

Kelly Keane

11:38 24 Aug 25

We had our hardwood floors sanded and refinished, we also replaced carpet in the basement with LVP. The floors look amazing! The service was great and they were very responsive to any questions we had.

Fatih Peksenar

11:53 09 Aug 25

Recently we renewed our hardwood floors downstairs, adding new hardwood in the living room, upstairs hallway and the master bedroom. Right Step Flooring did an excellent job sanding the existing hardwood and installing new ones.
The owner, Jucas Queiroz, and his team were professional and attended to all our concerns. Jucas came over several times and made sure the project exceeded even our expectations.
We will definitely work with them again.

Meg Sangimino

21:15 02 Aug 25

We had such a good experience with Lucas and his team at Right Step! We got our carpets ripped out and replaced with LVP & the team was super easy to work with, punctual, and took amazing care of our home. And the floors look amazing!!!

Neal Gross

14:18 02 Jul 25

Getting new LVP flooring and carpet installed was a breeze. Tom made selecting the patterns easy and convenient. Lucas, Adilio and the installation team did a great job. We'll enjoy the floors for a long time.

Neil L.

00:45 07 Jun 25

Entire experience was great. Tom the sales rep came by and explained the differences between the different types of flooring options. I selected Mohawk LVP. The I compared prices with other companies and found price comparable.

Appointment was set for install. Work crew showed up on time and completed the job in 2 days. They were professional and courteous the entire time. Answered and fully explained any questions I had about the process. The supervisor came by following morning to inspect the work and talked with me if I had any concerns (I didn't). Overall I'm happy with the service and product. Would recommend Right Step Flooring to anyone seeking new floors.

Rebecca Lewis

20:48 04 Jun 25

Excellent work!!! I was in a real bind...needed to quickly put my house on the market. I stained a hardwood floor myself abd ruined it They came the say after I called them. Came one morning, stripped my floor and refinished it and I was walking on my new, beautiful floor at 7:30 p.m. No dust, no mess. Incredible!!!

Nicholas Blanchard

17:33 04 Jun 25

I am impressed with the process from start to finish at Right Step Flooring. Tom represents the company very well and made the estimation process easy and comfotable. Adilio, and the team members, were a pleasure as well. Would highly recommend. Will definitely use them again.

denise rhoney

20:03 30 May 25

Great timely work

RS G

19:10 13 May 25

First time using Right Step Flooring. We had them come in and pull up and put back some LVP in a bedroom and adjoining hallway. The removal was very fast but they were also very careful to not damage any of the LVP they pulled up so they could re-use it (it’s not manufactured anymore) And the install went smooth and honestly it looks so good if I didn’t tell you we had them pull up the flooring and put it back up you would never know! Very happy with the quality of work, the speed and everyone was great to work with. Thank You!

Carissa Sweet

14:25 13 May 25

Overall, great experience from the sales and project management team. the installation crew was 2.5 hours late the first day and 1.5 hours late the second day, but it was a great experience overall!

Lindsay Whitfield

23:42 12 May 25

Right Step Flooring from start to finish was amazing. My initial contact with Lucas insured I knew it would be a job well done. Communication on point!
Fast forward to day of install and the company that provided me the wood, was incorrect. The fabulous employees figured it out and installed perfectly in an imperfect situation.
10 out of 10 would recommend! Will call upon them again.

Dan Mc Keown

15:38 09 May 25

My Right Step Flooring sales experience was great. When it came to installation day they started off slow and I was not at all happy as I was promised the install would be done that same day and it appeared there was no way this was going to happen.. I was able to connect with the owner Lukas and he assured me he would make it right. Within a couple of hours I had a team of five highly skilled mechanics show up to get the job done! And they did it and wrapped before 6PM! The workmanship, cleanliness and friendly attitude of the team was a pleasant experience. Kudos to RSFing for a job well done. Very satisfied customer. Thanks Dan

Melissa Carter

23:34 07 May 25

Right step flooring is your GO TO flooring. Estimate and install in less than 2 days!! Great work. Great prices. 2nd time around using this company and once again quite impressed 👌.